Live Support Portal System

Description

Live Support Portal System chats for your website. Web and desktop clients. Co-Browsing, XMPP notifications, GTalk, Jabber, Openfire, Skype, Chrome extension, Node.js support, MySQL, PostgreSQL.

Features for site owners:

  • iPhone, Android, iPod, BlackBerry support using XMPP generic services, GTalk, Monal, Xabber
  • Skype and Sevabot integration
  • Free modules: Questionary/voting module, FAQ module, Chatbox/Shoutbox module, Browser offers module, Forms module, Documents sharer module
  • Co-Browsing/Screen sharing
  • Speech to text
  • Unlimited operators, chats at the same time, departments
  • 5 widget position
  • User screenshots, see what your users see
  • Online users tracking
  • Invite users to chat
  • Chats archive
  • Chat remarks
  • Files uploads, drag & drop
  • Tablet and Mobile friendly
  • Visitor tracking across different subdomains
  • A multilanguage back office where each operator can have a different language.
  • Chrome extension
  • Operator To Operator chat
  • Option to have custom form attributes or pre-fill existing ones
  • Proactive users invitation to chat
  • Google map with users locations
  • RTL and LTR languages support
  • Windows/Mac/Linux client

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